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General Conditions of Sale


 Rotorplace - Helicopter parts

  • VALIDATION OF THE ORDER

The order is validated

  1. By the acceptance of the general terms of the website by the client
  2. By the confirmation of the order by the website manager
  3. By the prior full payment of the order

  • RETRACTION

After acceptance and validation, the order becomes definitive and cannot be the subject of a retraction or cancellation by the client;

The website alone reserves the option of not going ahead with the order if it results from circumstances not attributable to it that the order cannot be honoured notably owing to the manufacturer.

  • ISSUE AND CONTENTS OF THE ORDER; GUARANTEE

The client declares that it has familiarised itself with the references of the items for sale and that the order perfectly corresponds to the type of appliance for which it ordered the part involved;

The ROTORPLACE by HNI website can in no way be held liable for an order error coming from a poor referencing of the manufacturer or client confusion.

If the manufacturer declines an alternative, the order remains valid.

Some images are not contractual, for your order base you on the Part Number first

The part ordered comes directly from the manufacturer; consequently the client benefits directly and uniquely from the legal and contractual guarantee of the manufacturer according to the conditions applied by it excluding any other guarantee form the ROTORPLACE by HNI website;

Likewise the technical characteristics are defined under the sole liability of the manufacturer.

If there are any problems the client must contact the manufacturer directly to exercise any appeal owing to the guarantee or in the event of damage attributable to the part subject of the order.

The website cannot accept any responsibility owing to the order, its consequences and direct and indirect damage of any kind that could occur.

  • DELIVERY DEADLINE; TECHNICAL MODIFICATION; INVENTORY SHORTAGE; TARIFF MODIFICATION

The delivery deadline is for information only and depends solely on the manufacturer; the ROTORPLACE by HNI website cannot be held responsible for a delay attributable to the manufacturer or carrier;

Likewise the ROTORPLACE by HNI website cannot be held responsible for a modification of the major technical characteristics of the part ordered, making its use by the client impossible or the manufacturer running out of stock.

In both cases it shall be refined solely to the reimbursement of the order without the client being able to claim any indemnity in any respect whatsoever.

Likewise the website may modify the order depending on new manufacturing or engineering requirements, obsolescence or modifications to standards and regulations provided that these modifications do not affect the performances of the part, its reliability or conformity in relation to the recipient appliance in the event the website informs the client of a potential modification of the price in order that the supplement is paid before being shipped by the manufacturer.

The company HELINETWORK INTERNATIONAL owner of  ROTORPLACE by HNI site would not be responsible for a price change made by the manufacturer. Rotorplace therefore reserves the right to change rates at any time.

  • TRANSFER OF OWNERSHIP and RISKS

The transfer of ownership shall be effective after payment of the full price of the order so that after validation of the order and full payment the client shall solely assume the risks;

  • TAXES; CUSTOMS DUTIES

The client shall personally attend to paying all taxes of any kind and customs duties; any late payment on these grounds cannot be attributable to the website notably in the event of penalties and immobilisation of the order.

The customer shall ensure in advance that his country is not subject to the prior obtaining of a 02 licence for the import of civil helicopters and their spare parts. Countries under international trade sanctions that require a licence are: Belarus, Democratic Republic of Congo, Côte d'Ivoire, China, Eritrea, Guinea, Iraq, Islamic Republic of Iran, Lebanon, Liberia, Myanmar, Russian Federation, North Korea, Sudan, Somalia, South Sudan, Syria, Zimbabwe. If your country is licensed, please contact us at info@helinetwork.com; this country list is not exhaustive and may be subject to change according to new instructions from the French Customs Department. Rotroplace shall under no circumstances be liable if the equipment is blocked at customs because the customer has not previously checked with Rotorplace by HNI that an export licence is required.

  • RECEIPT OF THE ORDER

The client shall be the only one authorised to receive the order; it must inform the website and the manufacturer in the event of any duly observed non-conformity or defect.

It shall exercise any potential appeal directly against the manufacturer and the carrier according to the origin of the problem;

  • ARBITRATION CLAUSE – ASSIGNMENT OF JURISDICTION

In the event of a potential dispute, the parties agree prior to any proceedings to refer to an arbitrator to attempt to find an amicable solution;

Failing this and in the event of proceedings, the commercial court of AIX EN PROVENCE shall solely have jurisdiction to judge any dispute even in the event of the introduction of third parties or multiple respondents.

  • INDIVISIBILITY CLAUSE

These conditions constitute a set of contractual indivisible provisions so that no party can invoke them to be exonerated from them in full or part.

  • TRANSPORT AND INSURANCE

The transport shall be the responsibility of the client at its exclusive costs; it shall alone have the choice of the means of transport, the carrier and the applicable rate.

On this subject the website proposes several means of transport without the website being committed on behalf of such or such a carrier;

Likewise the transport shall be carried out at the exclusive risks and perils of the client that must take out insurance covering the risks of loss, theft and damage to the goods during transport.  The incoterm is Ex-Work (EXW) according to the incoterm CCI 2010.

The website cannot be concerned in any way whatsoever on these grounds; no appeal can be exercised against it.